Production Incident Notification
Date: September 28, 2025
Time: 06:45 - 11:00 UTC

Summary

We experienced a production environment incident on September 28, 2025, between 06:45 and 11:00 UTC. The issue was caused by websocket connection errors on our servers.

Impact

During the incident, users experienced the following service disruptions:
- Unable to list user kasts
- Unable to view or participate in kasts

Resolution

The issue has been resolved and all services have been restored to normal operation as of 11:00 UTC.

We apologize for any inconvenience this may have caused. Our team is conducting a thorough review to prevent similar incidents in the future.

If you have any questions or continue to experience issues, please contact our support team.
Thank you for your patience and understanding.